In immediate danger, call 999. Free, 24hr National Domestic Abuse Helpline: 0808 2000 247.

Empower & Support

Rebuild. Recover. Thrive.

If you’re living with abuse, or trying to find your way out of it, this is a safe place to start. Help, in your own time, with no judgement.

You are not alone

Help, whenever you’re ready

Reaching out can feel like a huge step, and there’s no right or wrong time to take it. Whenever you’re ready, you’ll be met with understanding here. Never judgement.

Someone to listen

A safe place to start, and a steady hand to point you towards specialist help when you need it.

Understanding

Clear, honest information to help you make sense of what’s happening, and see what your choices are.

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A safe phone

Through the Reconnect Project, so you can stay in touch with the people and services you trust.

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You’re not alone

Links to peer support and local groups, so it never has to feel like you’re doing this by yourself.

Understanding abuse

Abuse isn’t always physical

Domestic abuse takes many forms. Recognising it is the first step toward safety and support.

Emotional abuse

Belittling, blaming, humiliation or constant criticism that wears down your confidence and sense of self.

Coercive control

A pattern of control, isolation, monitoring and intimidation that restricts your freedom and choices.

Financial abuse

Controlling money, restricting access to funds, or creating debt and dependency.

Digital abuse

Monitoring devices, tracking location, or using technology to harass, threaten or control.

Psychological abuse

Threats, gaslighting and manipulation designed to instil fear and self-doubt.

Post-separation abuse

Continued control, harassment or threats after a relationship has ended.

How we support survivors

Practical help and a path forward

Learn

Honest information about healthy relationships, and resources to help you understand and heal.

Grow

Help to rebuild your confidence, and to start trusting your own voice again.

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Reconnect

A safe phone through Reconnect, so you can get back in touch on your own terms.

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Belong

Peer support and trusted local groups, close to home.

Your journey

Five steps, at your pace

1

Recognise

Understand what’s happening and that it isn’t your fault.

2

Reach out

Make a first, confidential contact when you’re ready.

3

Reconnect

Get safe technology and links to vital services.

4

Rebuild

Take practical steps toward safety and independence.

5

Thrive

Move forward with confidence, support and hope.

Resource hub

Guides, toolkits and downloads

For survivors
Safety planning, your rights, and where to get help.
For survivors
Recognising coercive control and rebuilding confidence.
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For friends & family
How to support someone you’re worried about.
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For friends & family
What to say, and what not to say, after a disclosure.
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For professionals
Spotting the signs and improving referral pathways.
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For professionals
Trauma-informed response toolkit.

We’re putting together guides and toolkits you can download. They’ll be here soon.

Real stories, real hope

Recovery is possible

For the first time in years I felt believed. That changed everything for me and my children.

SURVIVOR SUPPORTED BY EMPOWERED INSIGHTS

Having a safe phone meant I could finally reach the people and services I needed.

SURVIVOR, RECONNECT PROJECT

Frequently asked questions

Good to know

What support does Empowered Insights provide?

Education and awareness, recovery resources, digital inclusion through the Reconnect Project, and signposting to specialist support services.

Can I refer someone?

Yes. Professionals and support organisations can refer survivors to us, please get in touch and we’ll guide you through it.

Is support confidential?

Yes. We treat your information sensitively and confidentially, and we’ll always explain anything we need to share to keep someone safe.

How can I access Reconnect?

Reconnect devices are provided to survivors referred through recognised support organisations. See the Reconnect Project page.

Do you provide professional support and training?

Yes, see Train & Transform for trauma-informed training for organisations and frontline staff.

In an emergency

If you or someone else is in immediate danger, call 999 now. If you can’t speak, call 999 then press 55 on a mobile to use the Silent Solution.

National Domestic Abuse Helpline
0808 2000 247, free, 24hr (run by Refuge)
Women’s Aid
womensaid.org.uk

Your journey doesn’t end here

We’re here for the next step, whatever it looks like for you.